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PRIVACY POLICY

Last Updated: August 17, 2023

Gilda’s Club Greater Toronto (“Gilda’s Toronto”, “we”, “us”, “our”), is committed to protecting the privacy and confidentiality of the personal information of our members, donors, supporters, volunteers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in the course of providing our services, including the website located at www.gildasclubtoronto.org (the “Website”)(collectively, the “Services”).

TABLE OF CONTENTS

1. Collection and Use of Personal Information
2. Information Collected Automatically
3. Disclosure of Personal Information
4. Third Party Links
5. Safeguards
6. Retention of Personal Information
7. Your Rights
8. Updates to our Privacy Policy
9. Contact

1. COLLECTION AND USE OF PERSONAL INFORMATION:

Member Information:

We collect personal information directly from you including your name, email address, telephone number, information about your history of illness and other relevant details, when you interact with us through our website or directly about our Services.

We collect personal information to provide programs and services and to facilitate ongoing communication about said services. The information gathered is also used in order to keep program statistics, to contact you about cancelled programs, waiting lists, new programs, and for opportunities to support Gilda’s Toronto.

Donor Information:

When you make a donation to Gilda’s Toronto, we may collect payment details, such as credit card information, to process your donation securely. However, we do not store or retain complete financial information, such as credit card numbers, after the transaction is completed. Donor payment information is processed through our service provider, Blackbaud.

We use your personal information to process your donations, and to send acknowledgments, and provide you with information about our charitable activities, events, and initiatives where permitted by law.

Communicating with Us:

We may collect information regarding your interactions with our organization, such as emails, telephone calls, and other forms of communication, to provide better services and support. We use your personal information to communicate with you regarding your inquiries, requests, and updates related to our organization.

We also analyze personal information you provide to better understand our members, donors, supporters, and website visitors, enabling us to improve our programs, campaigns, and outreach efforts. All statistics used in creating reports are aggregated and anonymous.

We also use your personal information to comply with applicable laws, regulations, or legal processes.

2. INFORMATION COLLECTED AUTOMATICALLY

Cookies. The Websites uses cookies (small files containing program code that reside on your computer), to provide usage statistics about the Website, and to understand where visitors learn about the Website. We also may use cookies to simplify the re-entering of your data. You can adjust your browser settings to opt out of the use of cookies by having your browser disable cookies. Look for the cookie options in your browser in the Options or Preferences menu.

Log Files. When you use the Website, our servers automatically record certain information in server logs. These server logs may include information such as your web request, Internet Protocol (IP) address, browser type, referring/exit pages and URLs, number of clicks and how you interact with the Website, domain names, landing pages, and pages viewed, mobile carrier, and similar information. Log files help us to monitor, analyze, improve and maintain the Website and to diagnose and fix technical issues.

Device Identifiers. When you access the Website using a mobile device, we collect information about your device contained in your mobile device’s “device identifier.” This device identifier includes information such as the type of device you are using, its operating system, and mobile network information, which may include your mobile phone number. We use this information to optimize the Website and fix technical issues.

Analytics. We may use third party service providers like Google Analytics to collect information about your use of the Website, such as the features used and time spent on the Website, to help us better understand our users and improve the Website. The information we gather is used in an aggregate, non-identifiable form. For information about how information is processed in connection with Google Analytics, please read the Google Analytics Policy here.

3. DISCLOSURE OF PERSONAL INFORMATION:

We may share your personal information with trusted service providers who assist us in operating our organization, managing donations, and conducting activities on our behalf. These service providers are required to maintain the confidentiality of your information.

Some of these service providers may be located outside of Canada. While outside of your jurisdiction of residence, personal information will be subject to applicable foreign laws, which may permit government and national security agencies to access your information in certain circumstances. For more information about the way in which our service providers treat personal information, please contact us as set out n the “Contact ” section below.

We may disclose your personal information if required by law or if we believe it is necessary to protect our rights, safety, or property, or to comply with a judicial proceeding, court order, or legal process.

4.         THIRD PARTY LINKS

The Website may contain links to other websites that Gilda’s Toronto does not own or operate. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.

5.         SAFEGUARDS

We protect personal information using safeguards that are appropriate to the sensitivity of the information. These safeguards may include measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. We limit access to personal information to our employees and service providers who require access in connection with their role or function. Each of our employees is responsible for maintaining the confidentiality of all personal information to which they have access. We keep our employees informed about our policies and procedures for protecting personal information. Despite these measures, since no system or security measure is completely secure, it is possible that personal information may be lost, stolen or accessed without authorization.

6.         RETENTION OF PERSONAL INFORMATION

Personal information is retained as long as necessary for the fulfilment of the purposes for which it was collected, in accordance with prudent business practices on general document retention, or as otherwise required by law.

7.         YOUR RIGHTS

You may request access to or correction of your personal information in our custody or control. Your rights are subject to applicable legal restrictions and we may take appropriate steps to verify your identity before responding to your request. To exercise any of these rights, please contact us in writing using the contact information set out in the “Contact ” section below.

8.         CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be effective when posted on our website. We encourage you to periodically review this policy for any updates.

9.         CONTACT

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Gilda’s Club Greater Toronto

70570- 2938 Dundas Street West,

Toronto, ON, 

M6P 1Y0

416-214-9898

info@gidlasclubtoronto.org

By completing purchases with us you agree to have your Credit card and personal information securely stored as part of a payment profile within a 3rd party payment gateway. This securely stored payment profile will be used, when authorized, for automated recurring payments and will allow for easier and faster checkouts. No credit card information is stored within Member365 and all payment data is accessed by way of a secure API. Under no circumstances do we share credit card or personal details. 

Who can access the Gilda’s Toronto member portal?

Please note that the Gilda’s Toronto member portal is to be used by members of Gilda’s Toronto only. Certain workspaces within the member portal will be tailored for and restricted to certain membership types; access to these areas will be determined and approved by Gilda’s Toronto staff. The Content that is displayed in your member portal will automatically vary based on your user / membership type.

What can be posted?

To ensure all interactions within the Gilda’s Toronto member portal are safe and friendly, Gilda’s Toronto staff will oversee the member portal activity and will review, edit, and delete any inappropriate content that has been submitted. This includes abusive or offensive language, spam, malicious files, or other disrespectful contact. To help provide a productive environment, please report any offensive or suspicious activity to Gilda’s Toronto staff. Please note that not all user-submitted content is representative of Gilda’s Toronto, nor does it necessarily represent the views of Gilda’s Toronto, its staff or members.